Shipping policy
At Hijab Ul Hira, we aim to deliver your orders promptly and securely to ensure a smooth shopping experience. Please review our shipping policy below for both domestic and international deliveries.
Domestic Shipping (Pakistan)
Hijab Ul Hira offers Free Express Shipping on all orders above PKR 5,000 across Pakistan.
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All domestic orders, once processed, are typically delivered within 3–4 working days.
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Please note that the processing time of your order is not included in this delivery window and may vary depending on order volume, product availability, or verification requirements.
For details regarding product returns or exchanges, please review our Return & Refund Policy applicable to all domestic orders.
International Shipping
For our international customers, shipping charges are calculated based on the destination country and order weight or quantity.
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Items in stock are generally delivered within 6–7 working days after the order has been processed.
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The mentioned delivery timeline does not include processing time, which may vary depending on product type and verification requirements.
Returns & Exchange for International Orders
At this time, Hijab Ul Hira does not offer a return or exchange facility for international orders.
However, if you receive an item in the wrong size or a defective condition, please contact our customer care team for assistance:
📞 +92 321 7387899
✉️ info@hijabulhira.com
Our representative will review your case and assist you with an appropriate resolution.
Duties and Taxes
All international orders are shipped on a Delivery Duty Unpaid (DDU) basis.
This means that customers are responsible for any import duties, customs charges, or local sales taxes applicable in their country at the time of delivery.
If a shipment is refused at the time of delivery, Hijab Ul Hira reserves the right to deduct shipping charges, as well as any applicable duty or tax fees, from the total order amount before processing any refund (if applicable).